FAQs

FAQs

Our pre-owned and used phones go through a strict quality check process. Every device is:

  • Fully inspected

  • Tested for performance

  • Verified for battery health

  • Checked for display, camera, speakers, sensors & connectivity

We only offer devices that pass 100% of our quality tests.
Phones may have minor cosmetic marks, but performance is always excellent.

Each phone is guaranteed to be:

  • Fully functional

  • Unlocked

  • Ready to use with any compatible carrier

All our devices come with a standard warranty that covers:

  • Technical defects

  • Hardware issues (not caused by mishandling)

  • Battery performance problems

  • Internal component malfunction

The warranty does not cover:

  • Physical damage

  • Water damage

  • Unauthorized repairs

  • Accessories

If any genuine issue occurs during the warranty period, we will:

  • Repair your device
    OR

  • Replace it with another equivalent model

We classify our phones into different conditions:

A+ / Like-New

  • Almost no visible marks

  • 100% functional

  • Looks close to brand new

A / Excellent

  • Very light signs of use

  • Screen/body may have micro-scratches

  • Perfect performance

B / Good

  • Noticeable but light cosmetic marks

  • No cracks

  • Fully functional with guaranteed performance

Regardless of the grade, every phone works perfectly and passes full testing.

The available storage is slightly less because the device’s:

  • Operating system

  • System files

  • Pre-installed apps

automatically use some space.

For example:

  • A 128GB phone may show 110–118GB usable.

  • A 64GB phone may show 55–60GB usable.

This is normal for all smartphones and does not affect performance.

Yes! We frequently offer:

  • Seasonal discounts

  • Flash sales

  • Promo codes

  • Bundle offers

  • Special price drops

Join our newsletter or follow us on social media to get updates on the latest deals.

Bulk orders may also qualify for additional discounts — just contact our support team.

Here are the top reasons customers trust us:

  • ✔ 100% Tested & Verified Devices

  • ✔ Affordable prices

  • ✔ Warranty included

  • ✔ Professional refurbishment

  • ✔ Fast & secure delivery

  • ✔ Excellent customer support

  • ✔ Trusted marketplace with high-quality standards

We make sure every customer receives a reliable device with great value for money.